Crownless Princesses

Real SeneGence distributors. Real stories.

It really looks like SeneGence distributors are quitting in droves, and the numbers of orders are dropping, given this ever-so-slightly panicked and bullying post by a Crown Princess.

We're frankly aghast that she's telling her vast downline that to be very successful, they have to order 750 PV every month. NO EXCEPTIONS. (This isn't a requirement from SeneGence, by the way, it's her own speshul rule.)

No_Exceptions1 No_Exceptions2

Do you know how much a 750PV (points value) order costs? It's a lot. Hundreds and hundreds of whichever currency you're working in. In the USA, it's just over $1,000.

It also buys you a shitload of stock. If you were only buying LipSense, that would be 60 tubes of the stuff. SIXTY. TUBES. EVERY. MONTH.

So, who is this REALLY benefitting? Sure as hell ain't our CP's downline. Unless they have a large number of customers, with new ones coming in constantly (cos let's face it, even the keenest customers don't need new cosmetics every month), they're only going to be stockpiling & front loading at a great rate.

They'll end up in debt, and having to offload stock at low prices. That wouldn't happen, would it? Oh wait ... how many 'LipSense Buy/Sell/Trade' groups are there on Facebook? Yeah, we've lost count too 🙄

The ones who are brave enough to voice any concerns about how they can't afford it are told “If money's the issue, then there is no issue.” Get out there and sell stock. And the only reason they can't sell stock is because they told themselves they couldn't. The Secret and Attraction Marketing are big things in SeneGence. The 'science' of these is completely debunked, but as we know, bad science never stopped them before.

But as long as the Cwown Pwincess gets her huge monthly commission payout, does she really care at all about the financial burden she's putting on her downline? We doubt it.

#SeneGence #LipSense #frontloading #bullying #cult #CrownPrincesses #downline

Crownless Princesses

We are joining forces with the Anti-MLM Coalition, a new international group that is pooling resources. Stay tuned for more info and links soon!

#antiMLM #antiMLMmovement #SeneGence #LipSense #MLMactivism #MLM

Disclaimer: These are the personal opinions of distributors and ex-distributors, based on our own experiences. Your experience of SeneGence may be different.

One of the things about cosmetics is find that perfect color for your lips, or eyes, or blush, or skin ... and being able to get that same color for as long as you want it. I know women who have bought the same color from the same brand of lipstick — their favorite — for years. It's their favorite. The color is always the same. That's what they want.

Kiss_Me_Katie2 Both Kiss Me Katie (original on the left)

So — consistent color is important. If you love Bella, then you ought to be able to get more of it, and be certain that the color will be the same.

Bella Not this.

Plum Original Plum on the left (with label removed, cos they're too ugly)

This isn't' just 'a bit annoying'. Distributors have unhappy customers as a result. Here is just one such story:

I signed up in February and I tried to collect all the colors available for testers, and I had over 70 colors. I managed to sell some testers when they dropped the colors down to 36. When I went to a county fair event, I noticed most of my old testers are different than what I was selling, which are the new colors. I refuse to open more new colors for testers when I still have a lot left in my old testers. Now I have a few clients returning what they bought, because it's not the same color.

Pinks (KFAC = Kiss For a Cause. Plus what's with the new batches of different colours now all looking the same?!)

If you look at the ingredients list for LipSense, you can see that the color components are pretty standard cosmetic pigments:

LipSense® & LinerSense™ Alcohol Denat, Acrylates/Octylacrylamide Copolymer, Isostearyl Alcohol, Silica, PPG-20 Methly Glucose Ether, Parfum, Hydroxypropylcellulose, Butylene Glycol, Aqua, Isodonis Japonicus Leaf/Stalk Extract, Hypericum Perforatum (St. John’s Wort) Flower/Leaf/Stem Extract, Paeonia Suffruticosa (Tree Peony) Extract, Tilia Cordata (Linden) Extract, Citronellol, Limonene +/– may contain : CI 77163, CI 77891, CI 77499, CI 77491, CI 77492, CI 45410, CI 17200, CI 15850, CI 19140, CI 42090, CI 45370, CI 77007.

MauveIce

All those CI (Color Index) numbers are different cosmetic pigments.

CI 77163 — bismuth oxychloride, a naturally ocurring iridescent mineral CI 77891 — titanium dioxide, a white inorganic compound CI 77499 — black iron oxide, an inorganic colorant CI 77491 — red iron oxide, an iron-based inorganic colorant CI 77492 — yellow iron oxide, an iron-based inorganic colorant CI 45410 — D&C Red 28, synthetically produced from coal tar or petroleum CI 17200 — D&C Red 33, a coal tar derived colorant CI 15850 — D&C Red 6 Lake, a synthetic red disodium salt of an azo dye CI 19140 — FD&C Yellow 5, a synthetic coal tar derivative CI 42090 — FD&C Blue No. 1, an ammonium salt CI 45370 — D&C Orange No. 5, a synthetic xanthene color CI 77007 — Ultramarine, a mineral-derived blue pigment composed of sodium, aluminum, silicate and sulfate

At first glance, it's hard to know whether these dyes and pigments have any sort of a botanical origin, and it's impossible to know, unless we could have access to the chemical data on the exact brands and origins of colorants that SeneGence is using for colouring LipSense. But a lot of them do appear, at first glance, to be synthetic or mineral in origin.

This Medium article gives an interesting discussion about cosmetic colorants.

Here's the party line: ColorQA

So anyone who questions these significant color changes gets told:

As you know we do use natural colour pigments so no two batches will ever be exactly the same, just like no two pieces of natural wood are ever the same.

A couple of people have posted about this, I've noticed it too. It's to do with the variation in pigmentation of natural ingredients in the product. No two batches can be the same when dealing with nature!

Because we are made on 98% botanical with batches you may get some variations upon the pigments, it’s not noticeable once on the lips more on the hands.

This gives the lovely impression that the LipSense mixologists are squeezing pretty flowers to get the colors. But the reality of mass cosmetic production is that the dyes and pigments used need to be purified, concentrated, and refined. They are fine powders, concentrated liquids, not petals. They need to be able to be carefully and accurately measured.

FireNIce

It's really hard to know the true cause of the color variations. SeneGence has moved to a new manufacturing plant this year, and things such as the pH and temperature in the factory can affect the final product (including staying power and color). It depends on the form and source of the pigments too — are they using pharmaceutical-grade pigments? How pure are they? Have they changed suppliers of their pigments? Are they using powders, or liquids, or mixtures? Are some of the dyes older than others, and does shelf life have an impact? Have they changed the formulas? Has the manufacturing process changed a bit?

Mauve_Ice_Pink_Champagne Those are actually the same color, but supposedly two different colors!

My guess is that the '98% botanicals that vary in color' explanation is the glib response. It would be nice if the company would just be transparent with us, and say “Look, we know the colors are varying a bit, and that you and your customers aren't happy about it. The move to our new manufacturing plant is being a bit challenging.” Or “We have new pigment suppliers and the pigments are a little different. We're doing our best to correct the discrepancies.” These color variations seem to be more pronounced and wide-spread since SeneGence moved manufacturing from Irving ('original' formula) to Foothill Farms ('new' formula). Most distributors prefer stock from Irving.

Fobbing us off with 'stop complaining' and 'because plants' is just annoying. Why can't you tell us the truth?

#LipSense #SeneGence #lipboss #MLM #antiMLMmovement #inconsistencies #qualitycontrol #fail

A few days ago, a sharp-eyed distributor picked up the rather startling similarity between the latest SeneGence flyer advertising their new glittery shimmer eyeliner, and a brochure she picked up from another cosmetic brand, Mahya 🤔

Mahya SG

On further digging, we discovered that the photo in question was indeed a stock photo from Shutterstock.

SS_eyeliner

Now, there’s nothing wrong with using stock photos in many circumstances. Beautiful models with flawless skin can advertise many things. It’s an economical and convenient way to get professional photography. But there are definite ethical issues.

For starters, we’re not happy when these photos are representing a product actually in use, or on the model’s face. The clear intimation in this flyer is that THAT is the brush from the EyeSense, and that is their gold eyeliner. It isn’t.

Your eyeliner style, Capricorn. Some Italian glitter. And Indonesian ...

And the best LOL of them all? Look what they did to the image after their ‘Shutterstockiness’ got out there 😂😂😂. (Your Crown is Plastic helped spread the word, thanks girls.)

Shimmers_take2

A dodgy job of duplicating the gold line (and a bit of the brush LOL, geez guys, get someone with some actual Photoshop training &/or skills).

Two_lines_copy

So — rather than admitting, yes, we use stock photos, and here’s why — they alter the image instead to make it look a tiny bit different, more ridiculous, and worse? Seriously, guys?!

We started to dig further, and goodness gracious me. Look what we found …

Mask SS_Mask (This one complete cracks me up for some reason.)

Blush_Sense SS_Blush_Sense

Dark_Blush SS_Dark_Blush (Photoshop blush — get whatever colour you like with the click of a mouse!)

Lash_Extend SS_Lash_Extend (Note the Shutterstock caption — this model is wearing false lashes!)

Shadow_Sense SS_Shadow_Sense (Just adjust the color balance a bit in Photoshop and you've got a new colour palette!)

Even their videos ... Did you know you can buy video clips from Shutterstock? Yep, you can

This is just the tip of the iceberg, too.

So far as we can see, ALL of SeneGence’s promotional material uses stock photos. Apart from the new distributor-designed colours, like First Love (pictured below), which have photos of the distributors who have designed these colours, presumably provided by them.

First_Love

Stock photos are generally the lazy, cheap or amateur designer’s solution to needing particular photos. A global cosmetics company, that purports to be bringing in ‘billions’, could surely afford to pay a professional photographer to take photos of models actually wearing SeneGence products.

Is that too much to ask? (Apparently it is.)

And even if they are using stock photos, why not pay for exclusive rights so that no-one else can use those images? It is rather disconcerting to see the same images in all sorts of other places.

There are a whole bunch of ethical issues that are raised by this behavior. What is reality? What is advertising? Where do you draw the line?:

“While it is easy to find and purchase high-quality photos, you might alienate readers who think your images are fake or irrelevant if you choose those images poorly.”

YA THINK? Even if the photos have been chosen well, the revelation that they are 'fake' — and NOT any sort of representation of SeneGence products ACTUALLY IN USE — is eroding trust in the company.

Here's some more tips for you SeneGence 'designers':

Don't try to pass stock photography off as real content. All the filters in the world won't mask that overexposed stock photo feeling.

Don't over photoshop stock imagery. The more photoshopping, the less engagement. If the image is a simple set up, purchase the products and take the image yourself.

Do understand your brand's position. If your client sells food, clothing, or something product-based [LIKE COSMETICS] real content is much more successful.

Customers and distributors alike are seriously pissed off by this. We have been lied to (YET AGAIN) — those photos are NOT of women wearing or using SeneGence products.

We'd be happy to hear SeneGence's explanation for this.

Disclaimer: These are the personal opinions of distributors and ex-distributors, based on our own experiences. Your experience of SeneGence may be different.

*Punked: To get punked is to have a joke played on you, often in a public setting. Ref

#SeneGence #LipSense #stockphotos #advertisingfail #scam #MLM #antiMLM #lossoftrust #trustissues

SeneGence does love to just give us percentages, instead of round numbers of distributors. And you know, it's really very easy to come up with numbers, given the total number of distributors, and the percentages they provide (2,000 is 1% of 200,000, after all).

So, here's our version of the 'American distributors map' (as of October 2017), with round numbers of distributors, instead of percentages.

maps_us_states_SG_dist_08_17 Percentages converted to numbers of distributors

SG_dist_Oct_17 This is SeneGence's percentages map.

maps_us_states_SG_dist_08_17_colour And as a 'heat map' ...

The general New England region seems to be a bit more immune to SeneGence than other areas, which is intriguing. 🤔

Other numbers, for the record: Australia has just tipped over to 6,000 distributors.

What we would really love to know, however, is what's the churn rate? How many distributors are leaving, as well as the number who are joining, and totals? I doubt we will ever know.

#SeneGence #scam #cult #distributors #USA #LipSense #MLM #Australia

Weak capillaries

There are a host of bad science graphics that do the rounds of LipSense circles periodically. Even when we question our ‘higher ups’ about these, and point out the logical fallacies, and just plain old incorrect biology, they say things like “It’s product knowledge shared from SeneGence headquarters.” Which means it must be absolutely true. Apparently.

Wax buildup

But they’re saying things like:

• New skin cells are rushed to the surface of the skin! (Umm) • Wax builds up on the lips from chapsticks and other lipsticks! (Nooo) • Bags under the eyes are caused by the tear ducts pooling (Huh?) • Dark circles under the eyes are caused by blood leaking out from weak capillaries (WTF)

SenePlex

These things are obviously complete rubbish. I won’t even dignify them with refuting them. Although, if you want to know what causes dark circles under the eyes (spoiler alert, it ain't 'leaking capillaries') — visit this page. The sciency gals over at Nerdy for my SeneSisters do a great job of debunking these claims, and we take our Crownless hats off to them.

But it beggars belief when you point out to a Crown Princess that maybe the graphic she’s just posted in her group is not true, and the instant response is “It’s from SeneGence.” And that’s the end of the conversation.

Tear ducts

Here’s a tip: you’re only making yourself look incredibly stupid by putting out these sorts of graphics, having blind faith that the people at headquarters know what they’re talking about.

#senegence #debunked #badscience #waxbuildup #cult #MLM

I just wanted to offer up my story of fighting the evil empire and winning... sort of.

I had about $600 in SeneBucks credited to me during the out of stock (OOS) dramas. I was already seeing through the company and was never going to order again. My sponsor is a friend of mine since birth and I tried to be very quiet about my distain, so I just stopped ordering around the middle of summer.

About a month ago, I began selling off my stock though the Buy/Sell/ Trade groups on Facebook, to be done.

dollars Photo: Gerd Altmann, ISO Republic

Then Hurricane Harvey hit, and I’m a Texas Native. So I put a post out to distributors, saying that if you were affected, let me know and I would help (by selling to them at wholesale cost price) — and I did. These women, who had lost everything in the hurricane, including all their SeneGence stock, had been told 'too bad' by SeneGence.

Shortly after, I got nasty emails from the SeneGence Compliance department, as I was selling for a greater than 15% discount (which is all the company allows). I blasted them back, asking just exactly what it was that they had done to help the distributors who had lost everything, aside from having Crown Princesses tell them that September is the perfect time to “start fresh” with Jump Start with a 300pv order. Are you effing kidding me!?

So. I told them I wanted my $600 in SeneBucks returned in REAL MONEY.

I heard crickets.

I emailed again and again.

I heard crickets.

Then I got serious, and involved my state’s Attorney General, the Better Business Bureau, and the Federal Trade Commission.

Two days later my Quick Pay account was credited for $300.00.

Seems as if you know “what” to say, they listen.

Oh, as I’m sure you could probably tell, along with my refund, I was also booted from the company.

—Erin Williams

#senegence #senebucks #scam #hurricaneharvey #lipsense #debt

During the final days of the month of August 2017, I apparently made a mistake and screwed-up manufacturing of the LipSense colors Nutmeg and Plumeria. At least, it must be my fault, as I am the one left carrying all the baggage that comes with making the mistake of leaving the color-mixing balls OUT of the tubes of color that were made on a certain date or days.

On August 24, 2017, I placed an order for 4 tubes of Plumeria as I thought the color was pretty (a good color for the end of the summer/early fall and perhaps even upcoming holidays), I had already reached my 50% discount for the rest of the month, and, basically, I just felt like it. Seeing as I had never had any issues with colors received from them (except for the colors that I received that were horribly ugly or nothing like the photos or dye lots I had seen before), I saw nothing wrong with my actions. But, I made a mistake this time. I trusted SeneGence with fulfilling their business of providing me with a product I could sell without looking like a total jackass.

I received the package on the morning of September 1, 2017, but hadn't yet opened it when an email arrived that evening from SeneGence International. I found the following in my SG only inbox:

Balls_letter

I was ASTONISHED!! How could a corporation like SeneGence, a company that charges a small fortune for a tube of lip color have literally “dropped the ball” so badly. But, sadly, the worst was yet to come...

First and foremost, I did NOT get $10 retail in $eneBucks credited to my account. Instead, I got only $8. The month had changed, my discount level had changed back from 50% to 20%, therefore for some unknown reason $10 of credit turned into only $8. I've never quite understood this and I do NOT intend to call or email customer service for an explanation because I already know what I am going to get: A RUNAROUND. This is exactly why I decided NOT to return my 4 “Ball-Less” Plumeria colors to SG: because I already know that I will NOT get $100 in $eneBucks. No matter what, I am losing money for something that is not my fault (well, at least it feels like it because I trusted them with delivering to me a quality, sale-worthy product). Instead, I decided to wait for the infamous balls. It's not like my business is booming and the kind of people I sell to trust me and wouldn't care about dropping a little ball into their color.

So, I waited, and I waited. While waiting, I checked all other Nutmeg and Plumeria tubes I already had on hand to make sure they weren't being overlooked. Luckily, the problem seemed to be isolated to just those 4 Plumeria tubes that I ordered on August 24th. Finally, September 11, 2017 arrived and I checked my post to find a shoddy, ripped, and basically demolished paper envelope from my “good friends” at SeneGence. The damage to the letter was so shocking that I took pictures:

Balls_1 Balls_2 Balls_3

First and foremost, the rips and tears of the envelope itself allowed one of the mixing balls to escape, so sadly I have only 3 balls, not the 4 that I require. Secondly, the little zip-top bags that the balls were put in were of such poor quality that every single one of them had holes in them so none of the balls are sterile, let alone clean. And thirdly, it seems that the price I paid for those stupid little balls were much higher than that of SeneGence since their postage for the mailing of these balls was only $.46. I paid $50, plus shipping, handling, and sales tax for those 4 Plumeria tubes and SeneGence shelled-out less than $.50 to fix their end of the mistake. Therefore, I hold myself responsible for the whole debacle. I should've never ordered from them in the first place. And they will be lucky to get an order out of me again if this is how they treat the sales representatives that make the Royalty of the company rich (and bitchy, but time enough for that later). I guess this time SeneGence got me by the balls, but next time, I intend the reverse to happen.

#senegence #lipsense #mixingballs #shoddy #debunked #scam #amateurs

The public discussion about SeneGence seems to be hotting up. Here is a list of useful blogs, articles and videos, to get the other side of the story ...

We recommend you do your research before you sign up. And if you're a struggling distributor, these resources might help you clarify your position. Be reassured. You're not alone!

reading_glasses_book

Things about SeneGence in particular

SeneGence on review sites

Other information about MLMs in general

#senegence #lipsense #debunked #scam #resources #MLM #cults #truth

Pissed off Aussie distributor here. I’ve done the calculations, and most of the SeneGence prices translate kind of accurately between the American prices to the Australian prices. For example, LipSense is US $25, and AU $34 ($31 + ~$3 GST (10% Goods and Services Tax).

Shadow_Sense_USD Shadow_Sense_AUD

But, ShadowSense — what the hell guys? In America, it sells for US $22. No wonder we can’t shift the stuff here, it’s $10 more expensive than it should be! It should be AU $27 + $2.70 GST (so roughly $30), not $40! Talk about gouging 😡.

Conversion

So, yes, I sell it at more than 15% off, and make a loss. And I will not be ordering any more. Ever.

Get your bloody maths right 🙄.

#senegence #shadowsense #pricing #scam #debunked #australia